Return policy

Return adress

Monta - MGO
Weide 30
4206CJ Gorinchem
The Netherlands

 

Distance Selling

  1. In case of distance selling, delivery must take place within thirty calendar days at the latest.
  2. In the event of Distance Selling, MGO Leisure Wear BV has the right to oblige the Other Party to pay a maximum of 50 percent of the price in advance.
  3. In the case of distance selling, the Other Party has the right to revoke the Agreement during fourteen calendar days after receipt of the goods delivered by MGO Leisure Wear BV, without stating reasons.
  4. In the case of Distance Selling, the Other Party has the right to revoke the Agreement after thirty calendar days if MGO Leisure Wear BV has not delivered the product within thirty calendar days, unless the parties have agreed on a different delivery term.
  5. If MGO Leisure Wear BV has not complied with its information obligation or has not provided data in the correct form, the Other Party has the right to dissolve the Agreement during three months after receipt of the goods delivered by MGO Leisure Wear BV, without stating reasons. If MGO Leisure Wear BV still complies with the obligation to provide information in those three months, the term of fourteen calendar days will start to run from the day after it has complied with that obligation.
  6. If the Other Party has made use of its right of withdrawal, the Other Party is obliged to return the goods within 30 calendar days because the Other Party has informed MGO Leisure Wear BV that it is withdrawing from the agreement.
  7. If the goods are not available, MGO Leisure Wear BV will inform the Other Party as soon as possible and MGO Leisure Wear BV will refund the deposited amount within fourteen calendar days at the latest. If MGO Leisure Wear BV and the Other Party agree that an item of similar quality and price may be delivered, the return shipping costs will be borne by MGO Leisure Wear BV. The foregoing only applies if the Other Party makes use of its right of withdrawal during the cooling-off period.
  8. The provisions of this article do not apply if the Agreement relates to:
    1. products whose price is subject to fluctuations in the financial market on which MGO Leisure Wear BV has no influence and which occur within the withdrawal period;
    2. sealed products of which the Other Party has broken the seal;
    3. hygienic products of which the Other Party has broken the seal;
    4. products that are delivered within the cooling-off period with the consent of the Other Party;
    5. products that cannot be returned due to their nature;
    6. products that can spoil or age quickly;
    7. products of a personal nature;
    8. custom made products.

 

Return Policy

  1. The Other Party can revoke the Agreement via the standard withdrawal form placed by MGO Leisure Wear BV or in a manner chosen by the Other Party.
  2. If the Other Party returns the delivered goods, the Other Party must return the goods in proper packaging, with all accessories supplied and in their original condition. The return shipping costs are at the risk and expense of the Other Party.
  3. The items must be returned unused, clean and in their original condition.
  4. All labels/tags must be attached to the product as supplied.
  5. The products must be in the original shipping packaging and must be returned complete.
  6. The return shipment must be accompanied by the return form.
  7. If the Other Party has made use of its right of withdrawal, MGO Leisure Wear BV will refund the full amount paid, including the paid shipping costs, no later than fourteen calendar days after the termination of the Agreement.
  8. When products are purchased via other parties such as online marketplaces, then the return policies of the other party is exclusively applicable.

 

Applicability of Terms and Conditions

  1. The General Terms and Conditions of MGO Leisure Wear B.V. are applicable to this return policy. The General Terms and Conditions can be found on the webshops of MGO Leisure Wear B.V.